Business Analyst - Poker

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Business Analyst will play a pivotal role in optimizing customer retention strategies and ensuring the long-term success of our organization....

A Multi-Player Gaming Company - Head Digital Works is the pioneer & one of Indias largest online skill-gaming companies that develop and operate zeal-driven applications for online gaming enthusiasts. With more than 60 million+ users and multiple brand verticals like A23Rummy and Cricket.com, We have come a long way in the past 18 years. What started from a small garage in 2006 with nothing but a dream - "To become Indias leading online gaming portal" has now turned into one of the most profitable start-ups in India that have gone through cycles of angel, venture capital and private equity investments. Were a diverse group of thinkers and doers who are reimagining whats possible to make it easier for all of us to do what we love in new ways.
Position Overview:
Business Analyst will play a pivotal role in optimizing customer retention strategies and ensuring the long-term success of our organization. This individual will work closely with cross-functional teams to analyse data, identify trends, and develop actionable recommendations to drive customer retention and loyalty initiatives. Will be part of the Poker gaming unit

Key Responsibilities: Data Analysis:
  • Utilize various data sources to analyse customer behaviour, transactional data, and other relevant metrics.
  • Identify patterns, trends, and anomalies in data to uncover insights into customer retention and attrition.
Reporting and Visualization:
  • Create and maintain regular reports and dashboards to monitor key retention metrics.
  • Visualize data effectively to communicate insights to stakeholders.
Customer Segmentation:
  • Segment customers based on their behaviour, preferences, and demographics to tailor retention strategies.
  • Collaborate with marketing and product teams to develop targeted campaigns and offers.
Predictive Modelling:
  • Build predictive models to forecast customer retention and attrition rates.
  • Use predictive analytics to identify at-risk customers and recommend proactive measures.
Collaboration:
  • Work closely with the Analytics, Strategy, Marketing, Customer Support, and Product Development teams to align strategies and goals.
  • Collaborate on the development of retention initiatives and campaigns.
Continuous Improvement:
  • Stay updated on industry best practices and emerging trends in customer retention.
  • Continuously improve analytical processes and methodologies to enhance the effectiveness of retention strategies.

Qualifications:
  • Bachelors degree in Business, Statistics, Economics, or a related field from a Tier 1 Institute.
  • Proven experience (2+ years) as a Business Analyst or Data Analyst with a focus on customer retention.
  • Proficiency in data analysis tools and languages (e.g., SQL, Python, R, Excel).
  • Strong analytical and problem-solving skills.
  • Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
  • Knowledge of customer segmentation and predictive modelling techniques.
  • Excellent communication and presentation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong attention to detail and the ability to meet deadlines.

What we offer - 1. Competitive salary 2. Mediclaim Policy - Best in Industry 3. Flexible working hours 4. Career Development Program 5. Best in Industry Reward and Recognition program 6. Inclusive and Collaborative Work culture 7. Complimentary snacks are served everyday
If you would want to be a part of this multi-million user company

Information :

  • Company : Head Infotech
  • Position : Business Analyst - Poker
  • Location : Hyderabad
  • Country : PK

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Business Analyst - Poker job info - Head Infotech Hyderabad above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Business Analyst - Poker job info - Head Infotech Hyderabad in 20-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 20-05-2024