MTO - Customer Services

Iberianz (Pvt.) Ltd | Karachi | PK

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Position: MTO - Customer Service Excellent English Communication skills required! Responsibilities: As a Customer Service Representative, you will: …...

Position: MTO - Customer Service
Excellent English Communication skills required!

Responsibilities:

As a Customer Service Representative, you will:

  • As an MTO you will be exploring & learning International Customer Services.
  • Handle customer inquiries and provide timely, accurate information.
  • Resolve customer issues efficiently and professionally.
  • Ensure customer satisfaction by delivering top-notch service.
  • Collaborate with team members to enhance the overall customer experience.
  • Maintain detailed records of customer interactions.

Skills and Qualifications:

We are looking for candidates with:

  • Excellent English communication skills and writing skills.
  • Strong problem-solving abilities and attention to detail.
  • Empathy and a customer-focused mindset.
  • Ability to navigate and utilize customer service software.
  • Adaptability to a fast-paced work environment.

Experience and Knowledge:

  • Previous experience in customer service is preferred but not required.
  • Familiarity with is a plus.
  • Basic computer skills and proficiency in MS Office Suite.

Native American Accents Requirement:

As part of our commitment to diversity and inclusivity, we encourage candidates with Native American accents to apply. We believe in the strength that diverse voices bring to our team and the enhanced experience they provide to our customers.

Qualifications:

  • Candidates who have completed A - Levels or a Graduation will be given priority.
  • Prior experience in Customer Services is a bonus, preferably in USA Market with good accent.
  • Exceptional communication and interpersonal skills.
  • Demonstrated ability to blend in and inspire sales teams.
  • Results-driven mindset with a focus on exceeding targets.

Company’s perks: (On confirmation)

1- Industry competitive salary

2- Family Health Insurance Facility

3- Dynamic and collaborative work environment.

6- Paid Leaves

7- Opportunities for professional development and career growth.

8- Gratuity

Other information:

Job Timings: 06:00 PM - 03:00am OR 9pm - 6am (Mon - Friday) On-site

Office Location: Nazimabad # 3, Karachi, Pakistan

Job Type: Full-time

Pay: Rs30,000.00 - Rs40,000.00 per month


Information :

  • Company : Iberianz (Pvt.) Ltd
  • Position : MTO - Customer Services
  • Location : Karachi
  • Country : PK

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the MTO - Customer Services job info - Iberianz (Pvt.) Ltd Karachi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies MTO - Customer Services job info - Iberianz (Pvt.) Ltd Karachi in 04-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 04-06-2024

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