Manager ADC Operation Support CBT

• Perform Actively take part in the new core banking implementation analysis and testing phase.
• Participate in System integration testing activities of ADC applications with new core banking system.
• Ensure domestic (1Link etc.) and international payment scheme (Mastercard, visa, UPI etc) certification with new core banking system.
• Collaborate with project managers and cross functional teams for proper execution of CBS migration and parallel run activities of two core banking systems.
• Monitor and help maintain ADC Applications and related infrastructure in a 24x7x365, high-availability environment. Provide 2nd level of application support as per the escalation matrix, responding to problems of an application nature in a 7 day per week, 24 hour per day environment.
• Coordinate with vendors, service providers and 3rd level support teams for the timely resolution of production issues within agreed TAT.
• Manages timely processing of daily production batch jobs running on multiple scheduling systems.
• Leads technical support personnel to ensure career growth and achievement of organizational goals including interim and annual performance reviews.
• Coordinates installation and testing of ADC application on new operating system hardware and software.
• Participates in disaster recovery/business continuity and year-end processing activities as needed.
• Trains department staff to handle issues that arise and how to resolve them.
• Follow and implement all directives, policies and procedures issued by Information Security.
• Other related duties assigned as needed.

Minimum qualifications:

Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

Minimum experience:

• 8+ years
• Knowledge of industry payment systems & digital channels.
• Strong technical knowledge of Debit and credit card systems.
• Strong technical knowledge of ISO8583, ISO20022 message format.
• Domestic and International payment scheme standard.
• Strong technical understanding of System integration and data processing.
• Knowledge of banking applications and their interdependencies.
• Proven project management and excellent communication skills.

Minimum qualifications:

Bachelor’s degree in computer science or information systems or the equivalent combination of education, training, or work experience.

Minimum experience:

• 8+ years
• Knowledge of industry payment systems & digital channels.
• Strong technical knowledge of Debit and credit card systems.
• Strong technical knowledge of ISO8583, ISO20022 message format.
• Domestic and International payment scheme standard.
• Strong technical understanding of System integration and data processing.
• Knowledge of banking applications and their interdependencies.
• Proven project management and excellent communication skills.