Customer Service Executive
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Al-Razzaq Fibres (Pvt) Limited - SAYA with the position of Customer Service Executive - Al-Razzaq Fibres (Pvt) Limited - SAYA which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Executive - Al-Razzaq Fibres (Pvt) Limited - SAYA below matches your qualifications. Good Luck: D
Able to work with dispatching teams such as in-house fleet or other 3rd party logistics partner in order to deliver customer requests with speed and efficiency ...
Education:- Bachelors
Experience:- 2 to 3 in a relevant field on a required softwares.
Job Description:-
- Lead correspondences with customers on multiple channels – phone, email, livechat/whatsapp/Daraz and social media channels.
- Knowledge and experience of Zendesk Or any CRM software.
- Locate products, check stock availability, arrange collection/ delivery and process exchanges (include store exchanges)
- Handle complaints, promotion enquiries, product information enquiry, pricing enquiries.
- Facilitate root-cause investigation, providing status updates, follow-through on corrective actions and any other customer queries.
- Able to adapt quickly on a fast paced environment. Passionate & quick in learning new tools to improve own’s efficiency in managing daily tasks.
- Handle online exchanges as well as edit/cancel orders. Able to address customer’s product issues. Able to perform and arrange exchanges that may need to execute offline.
- Create manual Orders as and when necessary or upon customer’s request.
- Mastery of Click & Collect process & strong interpersonal skills in working with Operation colleagues both online and offline.
- Able to work with dispatching teams such as in-house fleet or other 3rd party logistics partner in order to deliver customer requests with speed and efficiency.
- Ensures regular reconciliation of accounting exceptions gaps are closed on a timely manner.
- Problem solver and able to provide sound well weighted recommendations when necessary.
Job Type: Full-time
Salary: Rs40,000.00 - Rs50,000.00 per month
Ability to Commute:
- Karachi (Required)
Ability to Relocate:
- Karachi: Relocate before starting work (Required)
Information :
- Company : Al-Razzaq Fibres (Pvt) Limited - SAYA
- Position : Customer Service Executive
- Location : Karachi
- Country : PK
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Executive job info - Al-Razzaq Fibres (Pvt) Limited - SAYA Karachi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Executive job info - Al-Razzaq Fibres (Pvt) Limited - SAYA Karachi in 19-02-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 19-02-2024
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