Chat Support Executive

We are an INBOUND Customer Service Provider (no sales) and our clients are based in the US, Canada and Europe. We operate 24/7 and are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK based campaign.

Job Duties include:

• Answering customer service inquiries via email, live chat and phone calls
• Respond to new service inquiries, complaints and handle other day to day processes
• Attend trainings and team meetings
• Work as a team player and assist team members as needed
• Flexible with different shift timings and work with the team to ensure coverage

Skillset Requirements:

• Good English writing and speaking skills
• Can speak fluently with a neutral accent
• Write English without grammatical errors
• Good typing speed and can learn new systems
• Is able to manage different shift timings

Compensation & Benefits:

• Rs. 65,000 to Rs. 70,000 salary
• Yearly increments and bonuses.
• Collaborative yet fun-loving atmosphere: space that fosters employee wellbeing
• Fuel Allowance
• Leaves Encashment
• Career oriented environment and room to grow
• Paid Leaves

We are hiring on immediate basis and training period is paid. If you have good communication skills, submit your CV today.

Job Type: Full-time

Pay: Rs65,000.00 - Rs70,000.00 per month

Application Question(s):

• Are you flexible with the timings?

Experience:

• CSR: 1 year (Preferred)

Language:

• English fluently? (American Accent) (Preferred)

Information :

• Company : Digitech Outsourcing Solution
• Position : Chat Support Executive
• Location : Lahore
• Country : PK