Customer Service Representative

Job Title: Customer Service RepresentativeLocation: Karachi, Pakistan (Onsite)Shift: Night ShiftEmployment Type: Full-Time

Job Summary:We are looking for a dedicated and friendly Customer Service Representative to join our team. The ideal candidate should be customer-oriented, have excellent communication skills, and be able to address customer inquiries and resolve issues efficiently. English proficiency is required to ensure effective communication with customers.

Key Responsibilities:

• Handle customer inquiries and provide information about products and services.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain a positive and friendly relationship with customers.
• Document and track customer interactions and feedback accurately.
• Collaborate with other departments to ensure customer satisfaction.

Qualifications & Skills:

• Excellent communication skills in English (written and spoken).
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Prior experience in customer service is a plus.
• Strong organizational and time management skills.

Benefits:

• Competitive salary
• Paid casual and sick leaves
• Provident Fund (PF)
• Health insurance
• Career growth opportunities

Why Join Us?

• Competitive salary & benefits package
• Strong career growth opportunities
• Supportive and collaborative work environment

How to Apply:If you enjoy helping customers and have a passion for providing excellent service, wed love to hear from you! Apply now with your updated resume.

Job Type: Full-time

Pay: Rs50,000.00 - Rs70,000.00 per month

Experience:

• Customer Service Representative: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Information :

• Company : Expert BOS
• Position : Customer Service Representative
• Location : Karachi Shahra-E-Faisal
• Country : PK