Front Desk Officer (Remote)

• Call and schedule patients in our web based scheduling system
• Process faxes downloaded from our web based fax system and upload to electronic patient medical record online
• Follow communication scripts when handling different customer concerns.
• Verifying health insurance benefits and eligibility.
• Add new patients to our electronic medical record and documentation system.
• Work timing is variable but coincides with the physical office hours in New York, United States.
• So depending on your work activity it can be 800am to 500pm Eastern time (600pm to 300am Pakistan time), Another shift can be 1200pm to 900pm Eastern time (1000pm to 700am Pakistani time).
• It can vary depending on whether you are full time or part time.
• NOTE: WE DO NOT NEED URDU SPEAKERS, WE NEED PERFECT ENGLISH SPEAKERS SINCE YOU WILL BE CALLING AND SCHEDULING OUR PATIENTS OR THE INSURANCES IN USA.

Requirements:

• High school diploma or equivalent
• At least 2 years of experience in a similar role
• Excellent communication and interpersonal skills
• Proficiency in using Microsoft Office Suite
• Strong organizational and time management skills
• Ability to work independently with minimal supervision
• Experience with remote work and virtual communication tools such as Zoom and Slack
• Reliable internet connection and computer equipment

This is a full-time position, and the salary will be commensurate with experience. We offer a flexible and remote work environment that allows you to work from anywhere. If you are a self-motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

To apply, please submit your resume and cover letter detailing your qualifications and experience. We look forward to hearing from you!

Job Type: Full-time

Pay: From Rs50,000.00 per month

Information :

• Company : Crescent Physical Therapy
• Position : Front Desk Officer (Remote)
• Location : Karachi
• Country : PK