QA Anaylst Call Center (Male)

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Experts Communication with the position of QA Anaylst Call Center (Male) - Experts Communication which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information QA Anaylst Call Center (Male) - Experts Communication below matches your qualifications. Good Luck: D

Experts Communication is looking for QA Analyst for call center (Male) to join our team on the night shift. Only 5 working days Sat/Sun off....

Experts Communication is looking for QA Analyst for call center (Male) to join our team on the night shift.

Shift: 6:30PM to 3:30AM

Location: North Nazimabad Block A, Karachi.

Interested candidates can apply using the given link: https://expertscommunication.net/jobapplication

For more details contact us directly on +92317 7770002

Email:hr@expertscommunication.net

Salary: 40k to 60k with attendance allowance

Benefits:

Only 5 working days Sat/Sun off.

Able to work for night shift.

Competitive salary

Growth opportunities

Company paid monthly dinners.

Annual Picnic

Annual Dinner

Responsibilities:

Maintain and develop internal support and call center quality standards;
Review a subset of support agents’ conversations (call-based)
Assess support interactions based on internal standards;
Accompany evaluations with meaningful and constructive feedback;
Discuss and explain feedback with agents in meetings;
Create strategies for improvement.
Help agents improve their performance with specific instructions and constant support;
Monitor customer service performance on the agent and team levels.
Create reports that reflect support performance;
Contribute to the team culture in a positive manner.

Requirements:

Experience in the customer service space;
Proven track record of analytical skills.
Hands-on experience in quality assurance.
Great people skills and ability to communicate (negative) feedback;
Good organizational skills, and knowledge of goal-setting practices;
Problem-solving capabilities to create meaningful strategies to improve support quality.

Job Type: Full-time

Pay: Rs40,000.00 - Rs60,000.00 per month

Ability to commute/relocate:

  • Karachi: Reliably commute or planning to relocate before starting work (Required)

Information :

  • Company : Experts Communication
  • Position : QA Anaylst Call Center (Male)
  • Location : Karachi
  • Country : PK

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the QA Anaylst Call Center (Male) job info - Experts Communication Karachi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies QA Anaylst Call Center (Male) job info - Experts Communication Karachi in 06-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@jobkos.com

Post Date : 06-05-2024