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Customer Experience Team Lead

Maersk | Karachi | PK

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Maersk with the position of Customer Experience Team Lead - Maersk which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Team Lead - Maersk below matches your qualifications. Good Luck: D

This position is responsible to deliver on the Lead Logistics Strategy around the assigned Client Portfolio, in the Pakistan Area....

This position is responsible to deliver on the Lead Logistics Strategy around the assigned Client Portfolio, in the Pakistan Area.
  • Key Responsibilities:
    • Ensure service delivery as per agreed framework with Clients
    • Coordinate with internal stakeholders to ensure operational excellence and quality execution
    • Work closely with Program Management Focals, Clients and Vendors to understand customer pain points, plan and execute actions around them
    • Fostering a team culture which supports our Vision and strategy and driving team accountability
    • Utilizing CX communication channels and being responsible for key messaging, updates and driving focus on knowledge management, engagement, and development of team members
    • Full ownership of client performance and business results
    Required Experience & Skills:
    • 3+ years’ experience in Lead Logistics
    • High level of understanding of business, product, and interaction between CX and other commercial functions
    • Curiosity to understand customer needs, global trade, local and international market landscape, and how these interact.
    • Strong written and verbal communication skills
    • Passion for coaching teams and the development of capabilities to support improved business results
    • Change management skills with strong customer centricity
    • Collaboration and stakeholder management skills with the ability to operate and lead under pressure
    • Strong operational and business understanding
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Information :

  • Company : Maersk
  • Position : Customer Experience Team Lead
  • Location : Karachi
  • Country : PK

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Team Lead job info - Maersk Karachi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Team Lead job info - Maersk Karachi in 30-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 30-04-2024

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