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Customer Experience Consultant

Maersk | Karachi | PK

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Maersk with the position of Customer Experience Consultant - Maersk which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Experience Consultant - Maersk below matches your qualifications. Good Luck: D

Join our team as a Customer Experience Consultant and be at the forefront of delivering exceptional service to our customers....

Job Description Summary: Join our team as a Customer Experience Consultant and be at the forefront of delivering exceptional service to our customers. Your role involves executing all operational tasks efficiently to ensure our customers success. Youll proactively identify and resolve issues, working closely with various teams to provide seamless support. As the first point of contact for customers, youll play a pivotal role in enhancing their experience with us. Job Responsibilities:
  • Deliver a superior Customer experience to our customers
  • Execute all operations tasks on time and on plan to support our Customers success
  • Proactive in identifying issue and mitigating them, ensure issues raised are resolved quickly.
  • Closely collaborate with other teams within and across CSO/DOC
  • Act as the first point of contact for customers
  • Actively build strong relationships with customers
  • Manage the shipment/ file from booking to invoicing in accordance with agreed processes and IOP/SOP
  • Prepare all required documentation timely and accurately
  • Proactive communication with customer/suppliers in case of exceptions
  • Resolve operational issues / escalations quickly and effectively
  • Be the primary point of contact for customers and act as an advocate for the customer internally
  • Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders
  • Identify and execute upselling opportunities
  • Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
  • Execute all operational finance process in accordance with customer and company guidelines
  • Update all systems and milestone timely and accurately
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .

Information :

  • Company : Maersk
  • Position : Customer Experience Consultant
  • Location : Karachi
  • Country : PK

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Experience Consultant job info - Maersk Karachi above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Experience Consultant job info - Maersk Karachi in 16-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 16-05-2024

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