Agent/Dispatchers for Towing and Roadside Assistance at Global Pacific Support

Job Description:

Latest Job Information from Company Global Pacific Support as position Agent/Dispatchers for Towing and Roadside Assistance. If Job Vacancy Agent/Dispatchers for Towing and Roadside Assistance in Pakistan (Remote) matches your criteria, please send your latest application/CV directly through the latest and most updated job site Jobkos.

Every job may not be easy to apply for, because as a new candidate / prospective employee must meet several qualifications and requirements according to the criteria sought by the Company. Hopefully the career information from Global Pacific Support as the position Agent/Dispatchers for Towing and Roadside Assistance below matches your qualifications.

For better engagement, updates, and valuable consultation tips, we encourage you to follow our founder on Instagram:?@marketingbybahaa. (https://www.instagram.com/marketingbybahaa?igsh=Y2Rnbjk3d3dnZXk=)Position SummaryThe Agent Dispatcher plays a key role in coordinating emergency roadside services and towing operations. This position involves receiving service calls, dispatching drivers, tracking progress, and ensuring an excellent customer experience from start to finish. You'll be working in a fast-paced, team-driven environment that requires attention to detail, strong communication skills, and the ability to multitask under pressure.Key Responsibilities

• Answer incoming calls and service requests from customers and partners
• Dispatch roadside technicians and tow truck drivers efficiently and accurately
• Communicate job status updates to customers and team members in real time
• Use dispatch software to manage calls, track jobs, and log service activity
• Coordinate routes and schedule service providers based on availability and proximity
• Maintain clear, calm, and professional communication in high-pressure situations
• Handle emergency service requests with urgency and accuracy
• Provide consistent and courteous customer service throughout the service cycle

RequirementsQualifications

• Customer service experience is required (call center or dispatch environment preferred)
• Towing or roadside assistance experience not required - training will be provided
• Strong communication skills - both verbal and written
• Ability to stay organized and focused in a high-volume, fast-paced environment
• Comfortable using computers, dispatch software, and GPS tracking tools
• Problem-solving mindset with the ability to make quick, sound decisions
• Availability to work nights, weekends, and holidays as part of a rotating schedule
• Bilingual (English/Spanish) a plus

Technical & Equipment RequirementsTo work effectively in this remote dispatch role, candidatesmust have:

• Stable internet connection with a minimum of 40 Mbps download and 25 Mbps upload speeds
• A laptop or desktop computer with an Intel i5 10th Generation processor or higher
• A working noise-canceling headset with a functional microphone
• A quiet, dedicated home workspace free from distractions

You will be assisted by the IT department for a technical check to confirm whether your system meets the necessary requirements. This assessment is essential to ensure compatibility and readiness for the next steps.

Job Info:

• Company: Global Pacific Support
• Position: Agent/Dispatchers for Towing and Roadside Assistance
• Work Location: Pakistan (Remote)
• Country: PK

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Agent/Dispatchers for Towing and Roadside Assistance at the office Pakistan (Remote) above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.

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