Customer Service Executive at Home Done

Job Description:

Latest job information from Home Done for the position of Customer Service Executive. If the Customer Service Executive vacancy in Pakistan matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Home Done for the position of Customer Service Executive below matches your qualifications.

About Us:

Home Done is a leading UK-based online retailer specializing in home and garden products. We are looking for Customer Service and Support professionals to join our back-office team in Karachi. If you are passionate about providing exceptional customer service and have the skills to thrive in a dynamic work environment, we want to hear from you

Primary Responsibilities:

• Process customer orders and promptly respond to emails.
• Handle customer inquiries and calls effectively.
• Provide after-sales support to ensure customer satisfaction.
• Address ad-hoc tasks as needed.

Required Skills and Qualifications:

• 4+ years of experience in customer service and support roles with international companies.
• UK-market experience will be a plus.
• Experience in order processing and order management.
• Exceptional command of the English language, both written and spoken (mandatory).
• Previous experience in call handling and customer service.
• Familiarity with relevant CRMs.
• eCommerce industry experience will be preferred.

Interpersonal and Soft Skills:

• Commitment to quality and customer satisfaction.
• Excellent attention to detail.
• Self-organized & disciplined.
• Team player (cooperates and works well with team members).
• Excellent communication skills with the ability to explain issues clearly and simply, both orally and in writing.
• Strong work ethic and ability to multitask efficiently.

What We Offer:

• Competitive salary package based on skills and experience.
• Yearly increments to recognize and reward your contributions.
• Comprehensive health insurance coverage for you, your spouse, and your children.
• Paid leave for work-life balance.
• The chance to be part of a growing company with a strong market presence.

Salary Range:
PKR 70,000 to 90,000

Work Schedule
: 1:30 pm to 10:30 pm (PKT) Mon to Fri + Alternate Sundays

Location
: DHA, Phase V, Karachi (Onsite)

Drop your CV

Job Info:

• Company: Home Done
• Position: Customer Service Executive
• Work Location: Pakistan
• Country: PK

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Customer Service Executive at the office Pakistan above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.