Call Center Representative at Transproalliance

Job Description:

Latest job information from Transproalliance for the position of Call Center Representative. If the Call Center Representative vacancy in Lahore matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at Transproalliance for the position of Call Center Representative below matches your qualifications.

Job Description

We are looking for a Call Center Representative to join our team immediately. The candidate will be responsible for handling customer calls, answering inquiries, resolving issues, and providing excellent customer support.

• Handle inbound and outbound customer calls.


• Provide information about products and services.


• Resolve customer complaints professionally.


• Update customer records in the system.


• Meet daily and weekly performance targets.


• Follow company policies and communication guidelines.

• Minimum high school education.


• Good communication and listening skills.


• Basic computer knowledge.


• Ability to work under pressure.


• Prior call center experience is a plus but not required.

• Competitive salary with performance bonuses.


• Training provided.


• Friendly and supportive work environment.

• Make outbound calls for follow-ups, feedback, and customer support when required.


• Provide accurate information regarding products, services, pricing, and company policies.


• Resolve customer queries and complaints efficiently while maintaining a positive attitude.


• Record and update customer information in the system accurately.


• Escalate complex issues to the relevant department when necessary.


• Maintain call quality standards and follow communication scripts where applicable.


• Meet daily, weekly, and monthly performance targets.


• Ensure high levels of customer satisfaction through excellent service.


• Maintain confidentiality of customer information and company data.


• Collaborate with team members to improve processes and customer experience.

• Communication


• Incentive Bonus


• Leaves


• Sports and Entertainment

Job Info:

• Company: Transproalliance
• Position: Call Center Representative
• Work Location: Lahore
• Country: PK

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Call Center Representative at the office Lahore above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.