Officer Customer Service at IGI LIFE INSURANCE LIMITED

Job Description:

Latest job information from IGI LIFE INSURANCE LIMITED for the position of Officer Customer Service. If the Officer Customer Service vacancy in Karachi matches your qualifications, please submit your latest application or CV directly through the updated Jobkos job portal.

Please note that applying for a job may not always be easy, as new candidates must meet certain qualifications and requirements set by the company. We hope the career opportunity at IGI LIFE INSURANCE LIMITED for the position of Officer Customer Service below matches your qualifications.

· Deal directly with customers and effectively manage large amounts of inbound and outbound calls

· Handle and resolve customer complaints and respond promptly to customer inquiries

· Manage the dispatching of cheques to policy holders and prepare and maintain cheque log

· Prepare and maintain complain tracker and Call MIS

· Provide accurate, valid and complete information to customers by using the right methods/tools

· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

· Communicate and coordinate with internal departments

· Provide feedback on the efficiency of the customer service process administrative activities and

· Manage underwriting, approvals for surrender processing, and conservation matters

Qualification: Graduate

Experience: Upto 1 year

We are located in Clifton Karachi and would prefer candidates from nearby areas.

Job Type: Full-time

Ability to commute/relocate:

• Karachi: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Job Info:

• Company: IGI LIFE INSURANCE LIMITED
• Position: Officer Customer Service
• Work Location: Karachi
• Country: PK

How to Submit an Application:

After reading and understanding the criteria and minimum qualification requirements explained in the job information Officer Customer Service at the office Karachi above, immediately complete the job application files such as a job application letter, CV, photocopy of diploma, transcript, and other supplements as explained above. Submit via the Next Page link below.