Order Management Specialist
We are seeking a proactive and detail-oriented Order Management Specialist to join our team. The successful candidate will be responsible for managing the full order lifecycle — from receiving and recording orders to coordinating dispatch and ensuring timely communication with customers. Familiarity with ERP software and strong communication skills are essential for this role.
Key Responsibilities:
- Receive, review, and process customer orders accurately.
- Enter and maintain order data in the ERP system.
- Ensure timely order fulfillment and dispatch.
- Act as the main point of contact for customer queries related to orders.
- Coordinate with warehouse/logistics teams to track order status.
- Communicate proactively with customers regarding order confirmations, delays, or issues.
- Maintain accurate and up-to-date order records for reporting and analysis
Requirements:
- Bachelors degree in Business Administration, Supply Chain Management, or a related field.
- Proven experience in order management or a similar administrative role.
- Strong command of ERP systems (e.g., SAP, Oracle, NetSuite, or equivalent).
- Excellent verbal and written communication skills in English.
- High attention to detail and organizational abilities.
- Customer-centric mindset with the ability to handle multiple tasks effectively.
Job Type: Full-time
Pay: Rs50,000.00 - Rs60,000.00 per month
Work Location: In person
Information :
- Company : Shark Innovation Labs
- Position : Order Management Specialist
- Location : Faisalabad Peoples Colony No.2
- Country : PK
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Post Date : 2025-04-28 | Expired Date : 2025-05-28