Customer Relationship Manager (CRM)

Key Responsibilities:Manage the recovery of overdue amount from customers in efficient and timely manners

Lead and supervise a team of recovery officers, providing guidance, setting targets, monitoring performance, and take corrective measures where necessary

Prepare statutory reports for management (e.g. Weekly/Monthly Recovery Report) Staffs Performance Report related to recovery.

Develop and implement effective recovery strategies. Identify Root Causes / Potential Risks / Opportunities to boost Recoveries

Take necessary action w.r.t. Clients Application related to Dues Re-scheduling, Cancelation / Reopening of Files, Penalties etc.

Engage with delinquent clients to negotiate repayment plans, settlements, or restructuring options where applicable.

Periodic Site Visit to be updated related upcoming site activities for discussion with clients and Possession Matters

Qualifications:

Bachelors degree in Business Administration, Finance, or a related field.

Minimum 2-3 years of experience in recovery operations or client relationship management, preferably in real estate.

Strong interpersonal and negotiation skills.

Proficiency in MS Office and CRM/ERP systems.

Ability to prepare performance reports and make data-driven recommendations.

Why Join Us?

At Ali Builders, you will be part of a collaborative environment that values initiative, transparency, and results. We offer an excellent platform for career growth along with a competitive salary package.

Job Type: Full-time

Pay: Rs80,000.00 - Rs90,000.00 per month

Work Location: In person

Information :

• Company : Ali Builders & Developers
• Position : Customer Relationship Manager (CRM)
• Location : Karachi Gulshan-E-Iqbal
• Country : PK