Customer Service Representative
Creativcrux |
Karachi |
PK
We are looking for a dynamic and results-driven Customer Service & Sales Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving complaints, upselling and cross-selling products/services, and ensuring a smooth customer experience.
Job Responsibilities:
- Respond promptly to customer inquiries via phone, email, chat, or social media.
- Promote and sell company services to existing and potential customers.
- Achieve assigned sales targets and KPIs.
- Understand customer needs and recommend suitable services.
- Follow up on leads and maintain a strong pipeline of opportunities.
- Upsell and cross-sell additional products based on customer interest and purchase history.
Job Responsibilities:
- Proven experience in customer service and/or sales (1-2 years preferred).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused attitude.
Location: DHA Phase 6 Bukhari CommercialTimings: Morning
Job Type: Full-time
Pay: Rs40,000.00 - Rs50,000.00 per month
Work Location: In person
Information :
- Company : Creativcrux
- Position : Customer Service Representative
- Location : Karachi
- Country : PK
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Post Date : 2025-04-11 | Expired Date : 2025-05-11