Customer Service Representative (Intake Specialist)

Location: LahoreEmployment Type: Full-time

Job Description:We are seeking enthusiastic and motivated Customer Service Representatives to join our team. This is a fantastic opportunity for fresh graduates looking to kick-start their careers in a dynamic and supportive environment.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Resolve issues and provide effective solutions in a timely manner
• Maintain a positive and professional attitude towards customers
• Document customer interactions and follow up on unresolved issues
• Collaborate with team members to improve service quality

Requirements:

• Fresh graduates (Bachelors degree in any discipline)
• Excellent communication skills (verbal and written)
• Strong problem-solving abilities
• Ability to work in a fast-paced environment
• Basic computer skills and familiarity with MS Office

What We Offer:

• Comprehensive training program
• Competitive salary and benefits
• Growth opportunities within the company
• Positive and inclusive work culture

Perks:

• Annual increments.
• Annual dinner.
• Annual tour.
• Employee of the month.
• Promotional bonuses.
• Increment after a successful probation period.

Shift availability:

• Night Shift (Required)

Package: 50K-90K

Location

• Lahore: Opposite to Forces Academy Gulberg II

How to Apply:Send your CV to faizahrmanager@gmail.com with the subject line "Customer Service Representative "

Language:

• English (Required)

Work Location: In person

Job Type: Full-time

Language:

• english (Required)

Work Location: In person

Information :

• Company : HK Technologies
• Position : Customer Service Representative (Intake Specialist)
• Location : Lahore Gulberg Colony
• Country : PK