Customer Services Representative (Not Reporting Executive)
iTecknologi |
Karachi Clifton |
PK
Position: Customer services Representative (Not Reporting Executive)
Responsibilities:
- Identify cases within the corporate services department where mandatory reporting requirements are not met or are incomplete.
- Conduct thorough investigations to understand the root causes of non-reporting cases and determine the appropriate corrective actions.
- Maintain accurate records and documentation of non-reporting cases, investigations, and actions taken to address deficiencies.
- Identify opportunities for process improvements and implement best practices to enhance reporting accuracy and efficiency.
- Implement corrective actions and preventive measures based on lessons learned from past non-reporting cases and regulatory feedback.
- Utilize internal systems, databases, and tools to track and manage non-reporting cases effectively.
Qualifications:
- Bachelors degree in business administration or a related field.
- Previous experience in similar role within the Customer services, corporate services, or regulatory sector preferred.
- Excellent analytical skills and attention to detail, with the ability to conduct root cause analysis and identify underlying issues.
- Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
WHAT WE OFFER:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Annually Appraisal and Bounces
itecknologi is an equal-opportunity employer and welcomes applications from people of all backgrounds. We value diversity and inclusivity and aim to create a workplace where everyone can thrive.
Location: Boat Basin, Clifton Karachi
To apply, please send your CV along with a cover letter detailing your relevant experience, to hr@itecknologi.com
Job Type: Full-time
Pay: Rs30,000.00 - Rs35,000.00 per month
Work Location: In person
Information :
- Company : iTecknologi
- Position : Customer Services Representative (Not Reporting Executive)
- Location : Karachi Clifton
- Country : PK
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Post Date : 2025-05-09 | Expired Date : 2025-06-08